Your business Back Office

Handled by AI

Guided By Experts

The results speak for themselves.

10+ hours gained. Over £500 saved.

Every. Single. Week.

Based on average business workload and UK salary rates.

Doing It Yourself

Hiring Staff

Using Sure Support.ai

Monthly Cost

Hidden cost of your time (~£2000 worth/hours lost)

£1,800–£2,200+
(salary, tax, NI, pension)

From £149 a month
(after a one off build)

Time Spent by You

10–20+ hrs/week

~5 hrs/week managing staff

~2 hrs/week

Flexibility

Low (you juggle it all)

Medium (staff dependant)

High (scales up or down)

Reliability

Variable (depends on you)

Risk of sickness, turnover

24/7 AI & human support

Scalability

Hard — only your time

Hire more staff (costly)

Instantly scale up with AI

We build the back-office your business should have had from day one.

How It Works

Step1.1

In a free chat, we'll map your current setup

On a free call you walk us through how your business actually runs now, from enquiry to invoice. We find the messy bits where you are copying and chasing things by hand.

Step2.2

We build your AI back office

We design and build a simple system around your business that connects your website, forms, bookings, invoicing and email, using AI where it makes sense and always with human checks for the important parts.

Step3.3

You focus on growing your business. We oversee the AI.

Once we switch it on, your processes automate quietly in the background whilst you spend your time on clients and growth instead of running the day-to-day.

Pricing

Every business is different, but most start with a one time back office build and then choose the level of ongoing care that fits how fast they are growing.

Back Office Build

From £1,800+ one time
  • Full review of your current back office
  • Integrations with your existing tools
  • Build and connection of new systems
  • Test runs with real examples from your business
  • Onboarding for you/your team
  • Tool subscriptions (Airtable, Make, Xero etc.) are billed directly to you
Already have systems in place? We can quote for taking over and improving existing setups.

Essentials Care

£149/month
  • BEST FOR solo founders and micro businesses
  • Small tweaks & changes
  • Monitoring of your back office
  • Monthly optimisation checks
  • Email support
  • Save up to 10 hours a week and £1800 a month on hiring!*

Scale Up Care

£499/month
  • BEST FOR growing teams who want “done-for-you” back office
  • Everything in Growth Care
  • Up to 5 new flows or improvements
  • Automation adjustments as your business grows
  • Dedicated monthly strategy session
  • Team training
  • Priority email support (24 hour turnaround)
  • Save up to 30 hours a week and £2800 a month on hiring!*

*Figures based on average client results and UK pay rates.

What We Can Handle for You

01

Client Intake & Lead Handling

Forms, replies, email qualification, pre-screening and routing into one clean client list.

02

Bookings & Scheduling

Appointment generation, calendars, capacities, cancellations and reminders, all joined up.

03

Billing & Payment Automation

Prepay, subscriptions, invoicing, memberships and accounts software sync, driven directly from your bookings.

04

Social Media & Email Marketing Automation

Simple, repeatable marketing tasks like scheduling pre-approved content and sending follow-up emails.

05

AI Back Office Helpers

Inbox triage, drafted replies, follow-ups and client messages, with humans still in control of what gets sent.

If there is a repeatable process behind your service, we can usually design your back office to run it.

Tools We Build Your Back Office On

Trusted By Businesses Like Yours

SureSupport.ai has completely changed the way I run my firm. I used to spend late nights chasing invoices and managing schedules. Now, everything runs smoothly in the background, and I can finally focus on growing my client base instead of drowning in admin.
Sarah L.
(small accountancy firm)
As a small marketing agency, admin was stealing my time and energy. SureSupport.ai set up tools that now handle emails, quotes, and client follow-ups automatically. I’ve gained almost 10 hours a week back to focus on strategy and creative work that actually drives revenue.
David N.
(digital marketing agency)
Before SureSupport.ai, I was constantly juggling orders, customer emails, and staff schedules. The setup was painless, and now AI takes care of invoices, chat transcripts, and meeting notes. It’s like having a reliable back office without the overhead of hiring someone full time.
Ted S.
(independent florist chain)

FAQs

What is SureSupport.ai?

SureSupport.ai designs and runs your AI powered back office. As an example, we connect tools together so that things like bookings, invoices and follow ups happen automatically and consistently.

Who is SureSupport.ai for?

SureSupport.ai is designed for small to medium-sized businesses, entrepreneurs, and busy professionals who spend too much time on repetitive tasks. We do also work with corporations and larger companies. Please contact us to discuss an enterprise option.

Do I need to understand AI or be technical to use this?

Not at all. You don’t need to know anything about AI. We handle the setup for you, and you just use the tools like normal software. If you can send an email, you can use SureSupport.ai.

How much time will it actually save me?

On average, our clients save between 10–20 hours every week, depending on how many processes we automate.

How is this different from hiring an admin assistant?

Hiring staff can cost £1,500+ per month for part-time support. SureSupport.ai gives you similar outcomes by building a back office that runs through systems and AI, with you in control. You are not paying for hours of someone’s time, you are paying for a machine that keeps working.

Do you use free or paid AI tools?

We start with free tools wherever possible. If your business needs premium features, we’ll recommend the most cost-effective options.

How long does setup take?

Most clients are up and running in 7–14 days, depending on how many processes we’re automating.

What’s the minimum commitment?

For ongoing support packages, we ask for a 6 month minimum. This gives enough time to set everything up, fine-tune it, and make sure you’re seeing results.

Will AI replace me or my staff?

No – AI doesn’t replace people, it removes repetitive busywork. It frees up you and your team to focus on high-value tasks like serving customers, sales, and growth.

What if AI makes mistakes?

We always set up human oversight where it matters – for example, you approve invoices before they’re sent. Over time, the AI learns from your corrections, so errors reduce to near zero.

I’m already using some tools (like QuickBooks or WordPress). Will this still work?

Yes – we connect AI into your existing systems. Most of our clients already use platforms like QuickBooks, Xero, WordPress, Shopify, Gmail, or Outlook.

Ready To Save Time & Cut Costs?